Minggu, 07 November 2010

Strategic Marketing of Marks and Spencer

Marks & Spencer has a strong position in their marketing strategy and this has been a very important area. Marketing strategies used by Marks & Spencer are straightforward and are much more focused on middle-aged person. These strategies are formulated with a thorough analysis of the lifestyle, needs, desires, needs, cultures and habits of potential customers. This leads to thorough analysis of the quality objectives of strategic and tactical marketing. Marks & Spencer has always focused on the unique style of advertising, which is very different from its competitors, such as The Gap, Tommy Hilfiger and American Color and A and F. Benton Marks & Spencer has always been focused on several points of sale in particular focusing on the person of middle age and the perception of high quality and class of the elite. Apart from innovative style of advertising brands and Spencer also a unique style of hiring procedure, which is done through campaigns in different colleges and universities. Through these campaigns will hire people who are good and customer-oriented and who are already loyal to Marks & Spencer.

Segmentation
There are three main factors in strategic marketing and should pay attention first and foremost is the segmentation. Marks & Spencer has its own strategies for promoting the brand. However, this plan focuses on new strategies being followed by Marks & Spencer in order to raise the brand image of the company in the market. Although Marks & Spencer focuses a lot on the person of middle age, but have to focus on other variables, and for the purpose of segmentation. Below are targeting criteria that the company has been the following:

Behavioral segmentation

Benefits sought: Most products Marks & Spencer is rated good product that are available at a reasonable price

Purchase equipment: There are a variety of clothing offered for special occasions will take casual.

Use: M & S has a profile of heavy users who follow the 80/20 Pareto Judgement (80% of sales comes from 20% of customers)

Perception and beliefs: The perception of the brand is traditional clothing and standard.

Psychographic segmentation

Lifestyle: focus, Marks & Spencer is in the person of middle age women who are most active, dynamic and healthy

Personality: Marks & Spencer has defined its brand to a person who is middle aged, educated, family oriented, with a relatively active lifestyle and enjoy good food

Profile segmentation

Demographic: Marks & Spencer average customer is between 35 to 54 years of age. Its clients are family-centered, active and rich. Mainly women seem to be its main customer

Socio-Economic Variable: well-educated person with a successful career and a good income comes in the socio-economic variable Marks & Spencer

Geographic: Marks & Spencer focuses on wealthy suburban areas, rich gray, Home Counties, prosperous professional metropolitan areas.

Targeting strategy
Specific approach used by Marks & Spencer (M & S) is more multi segment a focused goal orientation. When we look at the statistics of segmentation, middle-aged women are the primary revenue generator for the company, but even 80% of customers bring 20% ​​of sales according to the Pareto 80/20 rule can be developed to increase sales. So M & S has been more focused on addressing multiple segments of well-educated people with socio-economic class and some high-income urban populations. M & S has been with gender only for women, but now the environmental variables are changing, and M & S has entered the market for men with high quality products and has increased the brand image clothing and accessories industry.

M & S can no longer be differentiated or differentiated approach, such as pricing techniques are such products, which is aimed at limited segment of higher socioeconomic class, which are in high demand and can afford the luxury and pleasure travel easy .

Positioning Strategy
M & S, as has now become an international brand, therefore, the company needed to position your brand as a variable. Promotion in Southeast Asia had to be very different from what was positioned in the UK. The company has focused some important parameters that elevate the brand in the apparel industry. M & S has positioned his clothes and accessories with high quality relaxation, especially when it comes to international markets especially in India where people are more in the lower socioeconomic class and the purchasing power of consumers is not Like other international markets where M & S has been making profits, therefore, in regions such as the company also has focused on flexible pricing strategies to maintain and add new customers.

The M & S's competitors in the international market are large in number and in order to differentiate yourself is fine positioning strategy currently adopted by M & S adapted to the situation. The comfort and quality has been a primary concern for the garment industry and product placement with these parameters requires M & S to provide consistent results over the long term the company is able to build brand equity and customer loyalty.

The positioning promises a company makes to consumers and the fulfillment of this promise is not just the task more difficult but also requires great sacrifices and sometimes unpopular decisions. However, if the positioning of the brand is well justified by the company with the sincerity of the increase in the level of customers is important. In the world of similar products and services to retain customers is not easy and therefore, M & S as a brand has to work harder to get clothes off position.

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